Careers

About the Organisation

Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best lives. If you’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role
The Practice Assurance Advisor role is part of a national Practice Assurance Team within the Centre for Practice Excellence responsible for supporting the Disability and Mental Health teams to deliver great services in our communities. The position works collaboratively with Client Services and other business areas to ensure a consistent, effective, and efficient approach to safeguarding and continuous quality improvement through the delivery of audit and assurance activities and practice support.

This is a permanent full time position and can be located from any one of our service foot prints across the country with flexibility to work from home or one of our offices. 

Key Responsibilities

• Prepare advice and provide support and tools to implement legislation, standards, contracts, policy and procedure requirements and safeguarding practices
• Undertake internal audits, assurance activities, root cause analysis and continuous improvement processes
• Actively identify systemic issues, share best practice and improvements
• Assist in the development of reports, policies, procedures, practice improvements and tools
• Provide support and advice on practice approaches to integrate safeguarding and risk management into core business activity
• Coordinate and undertake internal audits and assurance activities in accordance with the Internal Audit Program and business needs
• Contribute to the process for renewing/gaining accreditation/licensing
• Facilitate meetings and reflective practice processes with Client Services staff
• Maintain a current knowledge of changes to legislation, practice standards and customer requirements
• Keep abreast of best practice and emerging trends and interpretations of legislative/regulatory requirements that may impact LWB’s business and quality assurance strategies

Skills & Experience

• Practice and quality experience within the community services or health sectors
• Expertise in quality assurance against established standards
• Experience with auditing and accreditation processes as well as implementing a Quality Management System
• Experience developing policies, procedures, and process documents
• Detail-oriented with a focus on high-quality work
• Experience working collaboratively and developing rapport with operational areas, working across an organisation to assist in the implementation of organisational change

Successful candidates will be required to clear probity checks including National Criminal History Record Check.

Benefits

• Join a national Centre of Practice Excellence team
• Support Client Services to deliver great services in various locations across Australia
• Work with skilled professionals to enhance the lives of the people we support

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Mikaella Latimore at recruitment@lwb.org.au.

To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 or hold a valid medical exemption certificate.  You will be required to provide evidence of your vaccination status during the recruitment process.