Careers

About the Role

We are seeking an organised, proactive, and high-performing all-rounder as our new Program Assistant in Alice Springs.  As Program Assistant, you will  provide general administrative support to the Disability team, including answering and directing phone calls, document management (including archiving), directing client enquiries, calendar management, and working closely with our Disability Support Leaders.  You will also partner with our national support teams in Fleet, ICT and Property, coordinating local aspects of fleet movement and maintenance, client property set up and office ICT support. This is a full time, permanent role based in Alice Springs, reporting to the Director of Disability, Mental Health, NT.

Key Responsibilities

• Support the leadership team in uplift of documentation and processes, to improve quality of service delivery and compliance
• Assist in the delivery of programs that facilitate service user’s development of social networks and inclusion in community activities.
• Contribute to a positive team environment and provide role modelling and on the job support.
• As appropriate or as requested attend internal and external stakeholder meetings.
• Attend, participate and contribute to team meetings and supervision.

Skills & Experience

• Certificate III in Business Administration or previous relevant experience
• Current Driver Licence
• Demonstrated ability to establish rapport and collaborate effectively with service users, their families and/or groups from a strength-based culturally appropriate perspective to achieve positive outcomes
• Strong multitasking skills and ability to prioritise in a busy environment
• Excellent written and verbal communication
• Demonstrated experience in managing sensitive information and maintaining a high degree of confidentiality
• Ability to use initiative in supporting service users, support workers and the broader leadership team 

Successful candidates will be required to clear probity checks including National Criminal History Record Check, NT Child Protection Check and Working With Children Check.

Benefits

• Work for one of Australia's largest Social Purpose organisations
• Supportive and inclusive work environment.
• Rewarding work that makes a positive impact on individuals and their families.
• Career advancement opportunities within our organization.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. 

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly. For any other enquiries, contact lisa.hurd@lwb.org.au.

Applications will be assessed as they are received and close Sunday 1st June 2025.

About the organisation 

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.