Careers

About the Organisation
Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Reporting to the Director, Aged Care VIC/SA/NT/TAS, lead our Aged Care and Community Support Services which consist of both community and residential support for the community of Mallacoota and surrounding districts.  We are seeking an experienced and values-driven leader in this newly created position at a time of growth. This is a permanent full time position located in Mallacoota where community is at the heart of the role.

Key Responsibilities

• Manage the delivery of Aged Care and community support services within the Mallacoota region and ensure compliance with corporate policies & processes, the Strategic Plan, business plan and the relevant statutory regulations, funding agreements and accreditation standards.
• Lead and promote a positive team culture to ensure the customer experience is exceptional.
• Provide coaching, support and advice on complex client needs, service delivery issues and critical incident response.
• Contribute to developing and implementing a national approach to change and continuous improvement, championing and supporting at a local level.
• Be a point of escalation for direct reports, staff complaints and client complaint follow-up.

Skills & Experience

• Degree qualification in Human Services or related discipline.
• Demonstrated leadership experience in the management of programs and services for vulnerable people with a commitment to the care and protection of elderly.
• Demonstrated experience contributing to plans and strategies that drive growth and performance in regions.
• Demonstrated experience in managing competing priorities in a dynamic, high volume work environment and to deliver outcomes within agreed timeframes and quality standards.
• Experience in change management and creating a positive team culture.
• Current Drivers Licence.

Benefits

• Newly created leadership opportunity within a national social purpose organisation
• Join an organisation with local heart and a national backbone
• A values-driven, purpose-led culture
• Optional monthly rostered days off
• Salary packaging benefits through Maxxia

How to Apply
Include your resume and cover letter in one document, click ‘Apply’ and follow the prompts. For any enquiries relating to the position, contact Mikaella at recruitment@lwb.org.au 

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close at midnight 18 October.