Program Manager – Child, Youth & Family Services
- Work for a leading Social Purpose Organisation
- Great remuneration and benefits including an annual 7k remote allowance
- Monthly RDO
- Located in Alice Springs
At Life Without Barriers, we’re driven by the belief that every child, young person, family and carer deserves safety, connection and opportunity.
Whether it’s through foster care, early intervention, or tailored family services, we walk alongside children, young people, families and carers to help create brighter futures.
Join us to discover a purpose you can wrap your heart around!
About the Role
We are seeking an experienced Program Manager – Child, Youth & Family to lead a team in Alice Springs, delivering high-quality services across Out of Home Care Services and Youth Programs.
This role provides leadership, supervision, and subject matter expertise to ensure safe, therapeutic, and consistent service delivery aligned with legislation, funding requirements, and organisational standards.
You will lead a multidisciplinary team, ensuring strong outcomes for children, young people and families. The role also oversees compliance, quality assurance, reporting, and continuous improvement across programs.
Key Responsibilities
- Develop, lead, motivate, and support program teams to deliver safe, high-quality outreach services
- Manage program operations in line with budgets, policies, and compliance standards
- Promote and implement organisational practice initiatives, embedding Therapeutic Crisis Intervention (TCI) and the CARE model across programs
- Foster a culture of client voice and participation in service delivery and program design
- Ensure young people are supported to reconnect with family, carers, education, and community networks
- Oversee risks, staff concerns, and client complaints with professionalism and care
- Build strong partnerships with key stakeholders, including NT government agencies, and community organisations
- Provide advice to senior leadership on program performance, risks, and opportunities
- Champion a culture of continuous improvement, creativity, and client choice.
About You
You are a confident leader with proven experience in Community Services with a passion for supporting young people to achieve positive futures. You bring strong operational management skills, resilience, and the ability to thrive in a dynamic environment.
You will also have:
- A degree in Human Services or a related field
- Demonstrated leadership experience within relevant Department or Community Services
- In-depth understanding of Child Protection legislation and governance
- Strong skills in managing competing priorities and achieving results under pressure
- A commitment to the safety, wellbeing, and empowerment of young people.
Why Join Us?
- Monthly rostered days off and competitive remuneration package
- Ongoing training, support and career advancement opportunities
- Annual $7,000 remote allowance on top of base salary and superannuation
- Generous Employee Benefits – Access to salary packaging, tax free Entertainment Card, plus more..
Successful candidates will be required to clear probity checks including National Criminal History Record Check, NT Working with Children Check (OCHRE), and NT Child Protection Check.
How to Apply
Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For general role enquiries contact tracy.dallas@lwb.org.au
Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.
Applications close at midnight Thursday 30th of April 2026.
We want to employ people who reflect the diversity of our clients to ensure we can support each client’s individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply