Careers

Program Assistant – Child Youth & Family Services

• Competitive remuneration and NFP salary packaging options
• Monthly rostered day off 
• Permanent full time position
• Winnellie, Darwin location

About the Organisation

At Life Without Barriers, we deliver inclusive, trauma-informed services that support children, young people, families, and carers to thrive.

From foster care, family support, residential care and youth programs, we work alongside communities to create safe, supportive environments where every child and young person can reach their potential.

Join us to discover a purpose you can wrap your heart around!

About the Role

The Program Assistant's role is to actively assist the Child, Youth and Family team in Darwin to help our services achieve positive outcomes for the children and young people we support. Duties include the completion of compliance documents, coordinating meetings and training, recording minutes, supporting with finance related tasks and engaging the team to achieve key outcomes in line with the needs of the business.

This position is available as a Full time Permanent role and is based out of our Winnellie, Darwin office. 

Key Responsibilities

• Provide administrative support in relation to the management of client data base, within the Child, Youth and Family Program.
• Monitor the changing needs of service users and provide information and contribute to the adaptation of LWB services as required to meet these needs.
• Provide intake support by receiving and processing referrals and maintaining accurate client records
• Build a positive team environment and provide role modelling and on the job support.
• Improve efficiencies through best practice administration, communications, and records management.
• Coordinate resources for the region (vehicles, ICT equipment, room bookings, petty cash, office maintenance etc.) and maintain recording systems.
• Create, update, and maintain registers with sensitive Client and Carer information in line with organisational policies and procedures.
• Comply with all Life Without Barriers policy, code of conduct, procedures and practices, external funding body requirements and legislation.
• Apply and uphold principles of equity and anti-discrimination in the workplace, and adhere to organisation and legislative Health, Safety and Environmental requirements.

Skills & Experience

• Tertiary qualifications in the health or welfare field and/or relevant experience preferred.
• Experience in community services sector, preferably child protection, youth or family services
• Demonstrated ability to develop positive relationships with a broad range of internal and external stakeholders.
• Ability to maintain clients’ privacy and confidentiality.
• Established problem solving, conflict management and organisational skills.
• Proven ability to demonstrate initiative and meet deadlines.   
• Strong written and computer skills for the creation of plans, programs, reports, correspondence, and other documents.
• Current Full Unrestricted Australian Driver’s Licence.

Successful candidates will be required to clear probity checks including National Criminal History Record Check, NT WWC check and NT Child Protection Check. 

Benefits

• Monthly RDO
• Salary packaging tax benefits $15,900 tax free and additional $2,600 tax free entertainment card
• Opportunity to work for one of Australia’s largest social purpose organisations
• Ongoing training and development
• Work with a fantastic team committed to supporting young people in our care

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact tracy.dallas@lwb.org.au

Application closing date Thursday 30th of April 2026.