Careers

• Up to $15,900 salary packaging + $2,600 meal & entertainment card
• Flexible work arrangements & work from home options
• Fitness Pass, training & career development opportunities

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

As a Case Manager – Youth Housing and Reintegration Service (YHARS), you will support young people aged 12–21 years who are experiencing homelessness or are at risk of homelessness.

You will work with young people who may be transitioning from Out of Home Care, exiting Youth Detention, or living in unstable or temporary housing. Using a trauma-informed, strengths-based approach, you will support young people to secure housing, build life skills, reconnect with family and community, and transition toward safe and sustainable independence.

This role works within the CARE model and requires strong relationship-building, collaboration and advocacy to achieve positive outcomes for young people.

This role is full-time, maximum term until 30 June 2026, based in Toowoomba.

Key Responsibilities

• Provide trauma-informed, person-centred case management and brokerage support to young people experiencing or at risk of homelessness.
• Apply CARE model principles, Motivational Interviewing and Therapeutic Crisis Intervention to support safety, behaviour regulation and goal achievement.
• Support young people to access and maintain housing, education, training and employment.
• Develop, implement and review individual goal plans and transition plans.
• Actively engage young people in decision-making and planning processes.
• Work collaboratively with Child Safety, Youth Justice and community stakeholders.
• Support cultural safety and identity, including the development of Cultural Support Plans where required.
• Maintain accurate records, reports and documentation in line with organisational and funding requirements.

What You’ll Bring

• Tertiary qualification in Social Work, Psychology, Human Services or a related field (or equivalent experience).
• Current Queensland Driver’s Licence.
• Experience providing case management to young people with complex needs.
• Strong understanding of homelessness, trauma and transitions from Out of Home Care or Youth Detention.
• Ability to manage competing priorities while maintaining quality documentation.
• Strong communication, engagement and relationship-building skills.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Salary packaging, meal entertainment and novated leasing options
• Mobile phone and laptop provided
• Monthly RDO
• Fitness Pass and wellbeing initiatives
• Career development opportunities in a growing organisation

How to Apply

Submit your resume and cover letter in one document via Apply.
For enquiries or adjustments, contact Joelene at recruitment@lwb.org.au (subject: CM Toowoomba).

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications are reviewed as received.
Closing date: midnight Monday 16th February (subject to change).