Careers

About the Organisation

At Life Without Barriers, we’re all about creating safe, supportive environments where children and young people can thrive. Every day, we work closely with families, carers, and communities to help shape brighter futures.

From supporting children and families to empowering people with disability, mental health, or those seeking refuge — we’re here to break down barriers and build better lives.

Join us to discover a purpose you can wrap your heart around!

About the role

Reporting to the Practice Assurance Business Partner the Assurance Practitioner role is responsible for supporting the Child, Youth and Families teams to deliver great services in our communities. The position works collaboratively with client services and other business areas to implement a consistent, effective, and efficient approach to safeguarding, quality management and other practice assurance initiatives.

These are permanent full-time roles, location flexible within NSW.  Flexible working arrangements, such as, working from home can be discussed as part of the recruitment process. This role will require travel to assist with internal and external audits.

Key Responsibilities

• Build and maintain positive and professional working relationships with corporate business areas, Client Services and other key stakeholders and partners
• Prepare advice and provide direct and indirect support and tools to implement legislation, standards, contracts, policy and procedure requirements and safeguarding practices.
• Contribute to a culture of continuous improvement through listening, learning, innovation and responding to stakeholder needs
• Undertake internal audits, root cause analysis and continuous improvement processes.
• Actively identify systemic issues, share best practice and improvements.
• Assist in the development of policies, procedures, practice improvements and tools
• Provide direct and indirect support and advice on practice approaches to integrate safeguarding and risk management into core business activity
• Coordinate and undertake internal audits in accordance with the Internal Audit Program
• Contribute to the process for renewing/gaining accreditation/licensing
• Facilitate reflective practice processes with Client Services staff
• Maintain a current knowledge of changes to legislation, practice standards and customer requirements
• Keep abreast of best practice and emerging trends and interpretations of legislative/regulatory requirements that may impact LWB’s business and quality assurance strategies

Skills & Experience

• Relevant tertiary qualifications or other relevant experience/qualifications
• Practice experience in the Human and Community Services sector
• Understanding of the regulatory and compliance frameworks and standards that are relevant to the delivery of Child Youth and Family services, specifically in New South Wales
• Experience providing best practice quality assurance, against established standards
• Experience in auditing and accreditation processes
• Experience implementing a Quality Management System  
• Experience developing policies, procedures, and other process documents, including experience in producing high quality work with an attention to detail
• Experience working collaboratively and developing rapport with operational areas, working across an organisation to assist in the implementation of organisational change
• Demonstrated ability to function effectively as part of a multi-disciplinary team under significant pressure and meeting hard deadlines  
• Effective time management and organisational skills, well-developed analytical and problem-solving skills
• Experience in managing content and supporting staff in the use of Microsoft SharePoint
• Intermediate skills in Microsoft Office – Outlook, Word, Excel, and PowerPoint

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Opportunity to work for one of Australia's largest social purpose organisations
• Excellent tax benefits & monthly rostered days off
• Work with skilled professionals to enhance the lives of the people we support

How to Apply  

Include your resume and cover letter in one document, click ‘Apply’ and follow the prompts. For any enquiries relating to the position, contact Zina at recruitment@lwb.org.au. Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Application will close on the 3^{rd of} February 2026.

For any enquiries including persons with disability that require adjustments, please contact zina.campbell@lwb.org.au