Careers

About the Organisation

Make a real difference in the lives of vulnerable people in our community with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative work environment sounds like your next career move, this is an opening not to be missed.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, people with a mental illness, the homeless and refugees and asylum seekers. Join us and help us in breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs. We encourage people of Aboriginal and Torres Strait Islander background and people with disability and lived experience profile of the services we offer to apply.

About the role

Reporting to the Director Lived Experience you will be responsible for designing and delivering activities and projects that enable lived experience to be embedded across the organisation.  You will facilitate participatory design, consumer and community engagement, co-production activities to ensure projects represent the voices of the people we serve. You will also work in partnership with key internal stakeholders to develop fit for purpose implementation plans to bring the Lived Experience Strategy to life in their respective portfolios.  

You will work closely with internal and external stakeholders to build a workplace culture grounded in equity, representation and continuous improvement.

We welcome and encourage applications from people with lived experience of the issues we support, including disability, mental health, child and youth services, aged care, alcohol and other drugs and homelessness. We recognise the unique insights that lived experience brings and value the contribution it makes to more inclusive, effective, and person-centred services.

This is a maximum 9 month contract, part time, 3 days per week. The role offers flexibility to work from your preferred location, whether from home or one of our local LWB offices. While the majority of the work can be completed remotely, occasional attendance at the office may be required.

Key Responsibilities

• Successfully manage the development, planning, execution and delivery of nominated Lived Experience focused projects utilising project management systems, tools and change management frameworks
• Apply best-practice change and implementation approaches to enable successful and sustainable project outcomes
• Lead and design engagement, participatory design, and co-production activities involving internal and external stakeholders to influence project direction and outcomes
• Support the embedding of the Lived Experience Strategy
• Successfully design and manage the overall delivery and implementation of these projects through active leadership and participation in broader program initiatives
• Provide change management support and capability uplift as required
• Proactively identify and flag risks and enablers throughout project lifespan and be responsive to these

Skills and Experience           

• Tertiary qualifications in Social Sciences, HR or a related field.
• Strong project management skills and the ability to lead change initiatives, including evidence-based implementation practices and the successful adoption and integration of change.
• Experience in participatory design, co- production and stakeholder engagement, with a proven ability to lead and design these activities in collaboration with stakeholders to influence project direction and deliver positive outcomes.
• Strong data analysis, reporting and written communication skills.
• Excellent interpersonal and verbal communication skills, with the ability to apply best practice change and implementation approaches when consulting and liaising with internal and external stakeholders.
• Lived experience from a marginalised community (desirable but not essential).
• Proficiency in Microsoft Office and experience with digital DEI tools/platforms.

Benefits

• Be part of a bold organisation committed to systemic change.
• Support innovation and the integration of cutting edge practices focused on embedding lived experience into systems, policy, operational, and quality improvement activities
• Excellent salary packaging benefits through Maxxia
• Fitness passport

Successful candidates will be required to clear probity checks including but not limited to National Criminal History Record Check and Working With Children Check.

How to Apply
Please include your resume and cover letter in one document. Click ‘Apply’ and follow the prompts. For any inquiries or assistance with adjustments, please contact Debbie Neil at recruitment@lwb.org.au.

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close at midnight on Sunday 27^th July 2025.