Careers

Operations Manager – Family Based Care (Victoria)

• Join a leading social purpose organisation
• Hybrid work environment, work from anywhere in Victoria
• Benefits include a monthly RDO and $17,500 vehicle allowance

About Life Without Barriers

At Life Without Barriers, we empower children, young people, families, and communities to thrive. With over 8,000 employees across 500+ communities, we provide vital support to those in need, including people with disabilities, older adults, and refugees. Join us to make a real difference in people’s lives every day.

We value diversity and encourage Aboriginal and Torres Strait Islander people and those with disabilities to apply.

About the role

Are you a passionate and experienced leader ready to make a meaningful impact? Join our dedicated Family Based Care Program as an Operations Manager, where you’ll play a vital role in supporting foster carers and improving outcomes for vulnerable children across Victoria.

In this role, you’ll lead a team of skilled Child and Family Practitioners, providing guidance, oversight, and support to ensure the highest quality care. You’ll have the flexibility to work from anywhere in Victoria, with regular visits to our VIC offices and some travel to regional placement locations.

Key responsibilities include:

• Overseeing day-to-day management of the Family Based Care Program, including budgets, staffing, and reporting
• Leading, motivating, and developing a high-performing team focused on client outcomes and quality service delivery
• Building and maintaining strong relationships with stakeholders, foster carers, and community partners
• Ensuring compliance with contractual obligations, quality standards, and child protection policies
• Driving continuous improvement, growth, and innovation within the program
• Acting as a proactive leader within the broader Victoria CYF team

What we’re looking for:

• A degree in Human Services or a related discipline
• Proven management experience in children’s services, preferably within out-of-home care
• Strong knowledge of child protection frameworks and policies
• Familiarity with TCI and CARE principles highly regarded
• Outstanding communication, negotiation, and interpersonal skills
• Exceptional organisational and problem-solving abilities
• A strategic thinker who can respond effectively to local needs and challenges
• Commitment to culturally safe practices, particularly when working with Aboriginal and Torres Strait Islander communities
• Current driver’s licence and ability to clear probity checks including National Criminal History Record Check and Working with Children Check

Why work with us?

We offer a competitive salary package including a generous $17,500 vehicle allowance, up to $15,900 in salary sacrifice benefits, and a $2,600 annual meal and entertainment card. Plus, enjoy a monthly rostered day off to support your work-life balance.

If you’re ready to lead with purpose and make a lasting difference in the lives of children and families, apply today and become part of a trusted organisation committed to care, quality, and growth.

How to Apply

Include your resume and cover letter in one document, click ‘Apply’ and follow the prompts. For any enquiries relating to the position, tracy.dallas@lwb.org.au

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and VIC Working with Children Check.

Applications close midnight Thursday 3rd of July