Careers

About the Organisation

Enhance the lives of older Australians by joining the Life Without Barriers team. Guided by every client’s individual needs and interests, our personalised in-home Aged Care services focus on empowering every person to maintain their home comforts, health, and connections within their community.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

Joining a national rostering team, you will support the aged care workforce by leading a small team of roster officers, that play a key role in ensuring the effective and sustainable management to best meet the needs of the people we support.

The successful candidate will have previous experience in rostering or scheduling, an ability to interpret awards and legislation relevant to rostering, strong customer service and experience in providing leadership, advice, guidance, and mentorship to rostering staff.

This is a permanent full-time opportunity which can be based from any office within our national footprint with hybrid work from home options available.

Key Responsibilities

• Build and maintain relationships with internal and external stakeholders
• Monitor, review and manage work completed by Roster Officers as required
• Monitor, coach, support, motivate and develop team members to enable them to deliver to the best of their ability
• Promote a positive environment by working cooperatively, demonstrating good communication and interpersonal skills and appropriate peer support
• Supervise and utilise the rostering and scheduling systems to best meet customer requirements and to promote a sustainable workforce.
• Work with managers to develop and implement strategic and operational plans to manage and improve rostering
• Adhere to organisational and legislative Health, Safety and Environment requirements

Skills & Experience  

• Strong experience in a rostering or scheduling role
• Previous leadership experience
• Proficiency in the use of rostering tools and systems (Alaya Care experience highly advantageous)
• Experience in providing advice and support to stakeholders (including mangers and staff) on roster related matters
• Strong customer service, written and verbal communication skills
• Knowledge of workforce management principles and the ability to interpret and apply relevant awards and legislations
• Previous experience in providing coaching, guidance, and mentorship to rostering staff

Successful candidates will be required to clear probity checks including National Criminal History Record Check and a statutory declaration.

Benefits

• Monthly rostered days off (opportunity for 12 extra-long weekends per year!)
• Salary packaging benefits including up to $15,900 annual salary tax free
• Discounts on private health insurance & selected retail outlets, cinemas and restaurants
• Hybrid work arrangements, including working from home options
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a choice of gyms and pools across your area)
• Make a positive impact on the people we support through the successful delivery of rostering to our frontline workforce.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries, please contact Kestra Caller at recruitment@lwb.org.au  

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close at midnight on Wednesday the 11^th of June