Careers

About the Organisation
Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best life. If you’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.=

About the role
Reporting to the Safeguarding Incidents Manager, DMH you will manage high-risk safeguarding responses and oversee LWB’s national obligations for restrictive practices reporting and authorisation. Leading a team of up to 8 Safeguarding Incident Officers, you’ll ensure compliance with legislative and regulatory standards by supporting them in assessing, triaging, and reporting incidents to the NDIS Quality & Safeguards Commission. You’ll also provide expert advice to help shape and maintain best practices in safeguarding.

This is a permanent, full-time position with flexible location. Occasional office attendance for meetings, workshops, and training is required.

Key Responsibilities

• Lead and support a team of up to 8 Safeguarding Incident Officers in coordinating safeguarding responses to high-risk incidents, ensuring regulatory compliance in line with national legislation.
• Guide and coach Client Services staff on reportable incidents, compliance obligations, and quality reporting.
• Champion continuous improvement processes to uphold high standards and mitigate risks in safeguarding and incident reporting.
• Foster positive working relationships with stakeholders, including internal teams, regulatory bodies, and external partners.
• Provide expert advice on safeguarding frameworks, policy development, and national reporting obligations.
• Lead formal training sessions to educate staff on safeguarding practices, incident reporting, and risk management.

 Skills & Experience

• A qualification in a relevant discipline or equivalent experience.
• Proven experience in reporting, risk, and compliance, particularly in the NDIS Quality and Safeguarding Framework.
• In-depth knowledge of restrictive practices reporting and regulatory frameworks.
• Experience leading and developing teams in a human services context.
• Excellent problem-solving skills and the ability to manage competing priorities effectively.
• Strong leadership capabilities and the ability to influence stakeholders at all levels.
• Demonstrated success in managing assurance activities and continuous improvement processes.
• Proficient ability in the use of the Microsoft Office suite of programs

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).
     
Benefits

• Permanent full time position, location is flexible
• Salary packaging and monthly RDO
• Work with skilled professionals to enhance the lives of the people we support

How to Apply
Please include your resume and cover letter in one document. Click ‘Apply’ and follow the prompts. For any inquiries or assistance with adjustments, please contact recruitment@lwb.org.au.

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

  
Applications close at midnight on Tuesday 22^nd April 2025.