Careers

About the Organisation

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

As a member of the Digital Transformation Office, you will work closely with key stakeholders to identify and implement process and system improvement opportunities. This role will involve creating process models and requirements artefacts to support the development and rollout of an enterprise technology solution. You will join an experienced and collaborative team supporting LWB Corporate teams. To succeed in this role, you will need strong stakeholder management skills, be self-disciplined, and have experience in business analysis with a background in ERP systems, finance, and/ or HR processes.

We are flexible regarding the location of this position and are committed to providing our employees with access to an office environment while enabling flexible work options. The role is based in either Newcastle or Sydney.

Key Responsibilities 

• Conduct analysis to develop clear and concise business and technology solution options, recommendations and other project initiation documentation
• Utilise business analysis techniques to elicit business needs and produce process models and requirements artefacts
• Facilitate and promote strategic alignment of core business processes and corresponding data design with Enterprise Architecture aims
• Play a lead role in technology projects by supporting design, build and implementation activities as required
• Assist data and migration analysis to support solution design and deployment planning
• Assist in planning and execution of system testing and integration testing in conjunction with the SMEs and operational staff, including developing test case scenarios
• Lead discussions as required with business stakeholders, internal ICT and external software vendors to configure/ build systems according to the business requirements

Skills & Experience:

• Tertiary qualification or equivalent experience in business analysis
• Significant experience in engaging business users to quantify issues and capture business requirements
• Experience in leading business analysis on enterprise-scale technology solution implementations
• Experience in Finance or HR, with a strong background in ERP systems, and a deep understanding of their integration and impact on business operations
• Strong relationship-building skills with a partnership approach
• Demonstrated experience in troubleshooting issues quickly and identifying and analysing solutions in a timely manner
• Demonstrated experience in handling sensitive material and maintaining confidentiality
• Excellent written communication skills for the creation of correspondence and, as required, other materials or reports

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Join a team that encourages innovative thinking
• Challenging position working in a modern, best practice ICT environment
• Excellent tax benefits & monthly rostered days off

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Debra Neil at recruitment@lwb.org.au.

Applications close at midnight Sunday 2^nd February 2025