Careers

• Flexible working arrangements
• Competitive salary + 11.5% super
• Monthly rostered day off
• Work for one of Australia's largest social purpose organisations

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

The purpose of the Assurance Practitioner is to implement, monitor and improve systems and processes achieve and maintain great service delivery and comply with internal and external policy, standards, and practice.

Reporting to the Practice Assurance Business Partner the Assurance Practitioner role is part of a National Practice Assurance Team responsible for supporting the Child, Youth and Families teams to deliver great services in our communities. The position works collaboratively with client services and other business areas to implement a consistent, effective, and efficient approach to safeguarding, quality management and other practice assurance initiatives.

This a is permanent full-time role that can be based anywhere in Australia, providing support to our CYF NSW teams.  Flexible working arrangements, such as, working from home can be discussed as part of the recruitment process. This role will require travel to assist with internal and external audits.

Key Responsibilities

• Build and maintain positive and professional working relationships with corporate business areas, Client Services and other key stakeholders and partners
• Prepare advice and provide direct and indirect support and tools to implement legislation, standards, contracts, policy and procedure requirements and safeguarding practices.
• Contribute to a culture of continuous improvement through listening, learning, innovation and responding to stakeholder needs
• Undertake internal audits, root cause analysis and continuous improvement processes.
• Actively identify systemic issues, share best practice and improvements.
• Assist in the development of policies, procedures, practice improvements and tools
• Provide direct and indirect support and advice on practice approaches to integrate safeguarding and risk management into core business activity
• Coordinate and undertake internal audits in accordance with the Internal Audit Program
• Contribute to the process for renewing/gaining accreditation/licensing
• Facilitate reflective practice processes with Client Services staff
• Maintain a current knowledge of changes to legislation, practice standards and customer requirements
• Keep abreast of best practice and emerging trends and interpretations of legislative/regulatory requirements that may impact LWB’s business and quality assurance strategies

Skills & Experience

• Tertiary qualifications in Behavioural Science/s or other relevant experience/qualifications
• Practice experience in the Human and Community Services sector
• Understanding of the regulatory and compliance frameworks and standards that are relevant to the delivery of Child Youth and Family services, specifically in South Australia
• Experience providing best practice quality assurance, against established standards
• Experience in auditing and accreditation processes
• Experience implementing a Quality Management System  
• Experience developing policies, procedures, and other process documents, including experience in producing high quality work with an attention to detail
• Experience working collaboratively and developing rapport with operational areas, working across an organisation to assist in the implementation of organisational change
• Demonstrated ability to function effectively as part of a multi-disciplinary team under significant pressure and meeting hard deadlines  
• Effective time management and organisational skills, well-developed analytical and problem-solving skills
• Experience in managing content and supporting staff in the use of Microsoft SharePoint
• Intermediate skills in Microsoft Office – Outlook, Word, Excel, and PowerPoint

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Officed based with flexible hybrid working from home arrangements
• Generous Salary Packaging Benefits – claim up to $15,900 per year, tax free!

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Zina.campbell@lwb.org.au. Please note that we do not accept applications to this email.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice. Current application closing date is midnight 14^th November.

Please note: To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face-to-face interview.