Careers

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply

About the role

Ngatti House is a rehabilitation facility providing safe accommodation for 17–22-year-olds with complex presentations and seeking mental health recovery, who are homeless or at risk of homelessness.

As the Team Leader you manage a diverse team of support workers providing psycho-social supports which are client focused on building determination, empowerment, hope and belief that recovery from a mental illness is possible.

This is a full-time, Monday to Friday which requires flexibility to attend shift handovers at 7:30am. It is a requirement for this role to be part of the On-Call rotating roster.

 Key Responsibilities

• Coordination and management of the daily operations of Ngatti
• Provide services in accordance with Funding agreements and legative standard
• Development and maintenance of positive relationships with all stakeholders, including families
• Ensure high quality plans are being completed by the individual key workers assigned to the young people
• Develop and oversee rostering and timesheet requirements according to service delivery and demand
• Ensure the team complies with relevant legislation and Life Without Barriers policies 
• Provide operational guidance and supervision to direct reports
• Work alongside the project officer to ensure reflective supervision is being completed
• Provide supervision and support to direct reports
• Build a positive team environment through the demonstration of Good boundaries, communication, inter-personal skills and consistency across the program
• Model appropriate conflict resolution, communication and positive behaviour management skills.
• Contribute to Ngatti’s Referral, Intake and Exit Meetings.
•  Complete comprehensive intake assessments and ensure smooth transition into the service.
• Assess, plan and manage overall risk in the house

Skills & Experience

• Diploma in relevant Social & Community Services qualification or relevant experience
• Demonstrated experience with complex mental health
• Strong coordination, leadership and support skills
• Ability to think creatively and use initiative, to work independently and as part of a multidisciplinary team
• Strong written and computer skills for the creation of reports, correspondence and other documents
• Established problem solving and conflict management skills
• High level communication, influencing, liaison and negotiation skills

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Work in a challenging and rewarding role
• Monthly Rostered Day Off 
• Career progression opportunities

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries, please contact Kestra Caller at recruitment@lwb.org.au  

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close at midnight on Tuesday the 3^rd of March