Careers

• Up to $15,900 annual salary sacrifice
• $2600 annual meal & entertainment card 
• Access to company wide Fitness Pass
• Work for one of Australia's largest social purpose organisations

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

As Program Manager – YHaRS, you will provide strategic and operational leadership for the delivery of Youth Housing and Reintegration Services in Toowoomba, supporting young people aged 12–21 who are homeless or at risk of homelessness, including those exiting or having exited Out of Home Care.

You will lead multidisciplinary teams to deliver high-quality, trauma-informed, culturally safe services that support young people to access stable accommodation, education, training, employment and community supports. The role is responsible for ensuring service delivery aligns with best practice, funding and contractual obligations, legislative requirements and organisational priorities.

This is a Permanent Full-Time position, based in Toowoomba.

Key Responsibilities

• Provide leadership and operational oversight to teams delivering YHaRS services, supporting high-quality, consistent practice.

• Oversee service delivery for young people experiencing or at risk of homelessness, including those transitioning from Out of Home Care.

• Ensure programs are delivered in line with trauma-informed practice, contractual requirements, funding agreements, budgets and business plans.

• Monitor caseloads, performance, data quality and risk, providing hands-on support and escalation where required.

• Ensure compliance with relevant legislation, standards, policies and service delivery frameworks.

• Lead partnerships with Child Safety, housing providers, education, employment, health and community services.

• Promote culturally safe practice, including engagement with Aboriginal and Torres Strait Islander communities and community groups.

• Identify and manage risks and emerging issues impacting service delivery and client outcomes.

• Contribute to continuous improvement, workforce capability and positive team culture.

Skills & Experience

• A recognised Degree qualification in Human Services, Social Work, Psychology or Social Sciences, or related field.

• Significant experience in youth homelessness, Out of Home Care, child protection and/or youth justice environments.

• Demonstrated experience leading teams and managing complex, community-based service delivery.

• Strong understanding of trauma-informed practice and the challenges facing young people exiting care and experiencing homelessness.

• High-level leadership, coordination, critical thinking and reflective practice skills.

• Well-developed communication, influencing and stakeholder engagement skills.

• Current Queensland Driver’s Licence.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• An attractive remuneration package will be offered to the successful applicant, including a mobile phone and a laptop
• Salary packaging tax benefits, meal entertainment benefit, novated leasing and more
• Growing organisation with great career opportunities
• Access to company wide Fitness Pass
• Monthly RDO

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries, contact Joelene at recruitment@lwb.org.au with the subject heading ‘PM (YHaRS) Toowoomba’.

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice.

Current application closing date is midnight Wednesday 4th February.