Careers

About the Organisation
Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best life. If you’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role
Reporting to the Safeguarding Assurance Lead, the Safeguarding and Assurance Advisor is a member of the Safeguarding & Assurance Team which is part of the NSU. The position plays a key role in undertaking assurance activities, providing subject matter expert advice and support to Client Services, producing data reports and information to proactively identify trends and themes, participate in and lead various projects with various stakeholders across the business, and coordinate and support responses to requests from regulators. This is a full time maximum term contract until August 2025, location is flexible.

Key Responsibilities

• Build and maintain positive and professional working relationships with corporate business areas, Client Services and other key stakeholders and partners
• Develop, implement and monitor assurance activities and safeguarding projects
• Assist in the development of policies, procedures, practice improvements and tools
• Train, coach, mentor and support Client Services staff to understand and be able to implement policy and procedure requirements into their practice to ensure positive outcomes for clients and meet the required practice standards
• Provide advice and support to Client Services staff to support the consistent application and implementation of legislation, standards, contracts and LWB policy and procedure requirements
• Coordinate and support the development responses to requests from regulators
• Undertake reviews to identify opportunities for improvement and practice development
• Facilitate reflective practice processes with Client Services staff
• Maintain a current knowledge of changes to legislation, practice standards and customer requirements
• Keep abreast of best practice and emerging trends and interpretations of legislative/regulatory requirements that may impact LWB’s business and quality assurance strategies

Skills & Experience

• Relevant qualifications and/or experience within the Human Services sector
• Practice experience in the Human Services sector
• Understanding of the regulatory and compliance frameworks and standards that are relevant to the National Disability Insurance Scheme (NDIS)
• Experience providing best practice quality assurance, against established standards
• Experience working collaboratively and developing rapport with operational areas, working across an organisation to assist in the implementation of organisational change
• Experience in practice support and uplift  
• Experience developing policies, procedures and other process documents, including experience in producing high quality work with an attention to detail
• Experience in managing content and supporting staff in the use of Microsoft SharePoint
• Demonstrated ability to function effectively as part of a multi-disciplinary team under significant pressure and meeting hard deadlines  
• Effective time management and organisational skills, well-developed analytical and problem solving skills
• Intermediate skills in Microsoft Office – Outlook, Word, Excel, and PowerPoint

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).
     
Benefits

• Full time maximum term contract until August 2025, location is flexible – commencement January 2025 
• Salary packaging and monthly RDO
• Work with skilled professionals to enhance the lives of the people we support

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Debra Neil at recruitment@lwb.org.au.

Apply without delay, applications will be reviewed regularly.

To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview.