Careers

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

Almost half of Australian adults will experience a mental health illness at some point in their life. You can make a meaningful difference to the Australian community by joining the Life Without Barriers team. Our mental health teams provide client-led, recovery-orientated mental health support, creating positive change in such a vital industry.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

As a Team Leader you manage a diverse team of support workers providing psycho-social support services which focus on client - determination, empowerment, hope and belief that recovery from a mental illness is possible.

Lead your dynamic team to deliver high quality, client-centred supports by collaborating with other leaders and internal stakeholders to ensure smooth daily operations. You will be responsible in leading and motivating a team of Community Rehabilitation Support Workers and Peer Support Workers. We are looking for someone with experience within the Mental Health sector with a strong understanding of the Recovery Framework principles and eligible community services available to meet the needs of our clients. Being well-versed in the NDIS and helping clients determine their eligibility for access is also advantageous.

 Key Responsibilities

• Coordination and management of the daily operations.
• Provide services in accordance with funding agency standards and agreements
• Development and maintenance of positive relationships with all stakeholders, including families
• Implement high quality care plans or Individual Plans and ensure individuals are assigned a Team Leader as per LWB policy
• As required, coordinate and/or oversee rostering and timesheet requirements according to individual support needs of individuals and service funding
• Ensure the team complies with relevant legislation and Life Without Barriers policies 
• Provide supervision and support to direct reports
• Build a positive team environment through the demonstration of good communication and interpersonal skills and appropriate peer support.
• Model appropriate conflict resolution, communication and positive behaviour management skills.

Skills & Experience

• Diploma in relevant Social & Community Services qualification or working towards
• Demonstrated experience with complex mental health
• Strong coordination, leadership and peer support skills
• Ability to think creatively and use initiative, to work independently and as part of a multidisciplinary team
• Strong written and computer skills for the creation of plans, programs, reports, correspondence and other documents
• Established problem solving and conflict management skills
• High level communication, influencing, liaison and negotiation skills
• An unrestricted Australian Driver’s Licence and access to reliable motor vehicle

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check.

Benefits

• Work in a challenging and rewarding role
• $86,000 base salary, plus super, plus salary packaging plus tool of trade vehicle
• Monthly Rostered Day Off 
• Join a national organisation with various career opportunities 

How to Apply

Include your resume and cover letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Debra Neil at recruitment@lwb.org.au 

Applications close midnight Friday 14th March 2025