Regional Director, ITC. Permanent Full Time - Sydney or Western NSW

Apply now Job no: 503437
Employment type: Full Time
Location: Dubbo & Central NSW, Sydney
Categories: Child, Youth & Family

  • Join one of Australia's largest social purpose organisations
  • Competitive remuneration package including car allowance of $21,500pa and NFP salary packaging
  • Role location: Sydney or Western NSW (Bathurst, Orange or Dubbo)

The Organisation

Every day, Life Without Barriers works collaboratively with families, carers and communities to ensure that children and young people have the love, care and support they need to thrive. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help every child to reach their potential.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background, people with disability and members of the LGBTIQ+ community to apply. We know that your difference can be what makes the difference, and we strive for an inclusive culture where you can be your whole self every day at work.

The Role

This is a wonderful opportunity for a motivated, relationship driven manager to lead a team of Operations Managers to support multidisciplinary teams to deliver therapeutic residential care services and provide a culturally safe and supportive environment where young people can heal and grow. The role reports to the Director of Child Youth & Family Services for New South Wales.

The role will be responsible for the delivery of services in Sydney, Bathurst, Orange and Dubbo for Young People being supported in Intensive Therapeutic Care Services (ITC). Intensive Therapeutic Care is a residential care model supporting young people aged 12 and over with identified high and complex needs. These young people are either unable to be supported in foster care or require specialised and intensive supports to maintain stable care arrangements.

The role can be based in Sydney or Western NSW (Bathurst, Orange or Dubbo) with regular travel required across the region.

Life Without Barriers is committed to ensuring carers and staff support children in a way that creates conditions for positive change, using the CARE model to guide our work with children and their families. This evidence-based, trauma-informed model:

  • Influences the way we think about children. It focuses on our relationships to help children build new competencies and guides our interactions with children and their families
  • Helps us make decisions and take actions based on the best interests of children
  • Emphasises that everybody does well if they can and by working together we can create conditions for positive changes in the lives of children
  • Gives us a shared language and understanding so we can be consistent in our practice and work towards a common goal

Copy link to browser read more about our approach here:


  • Encourage and model collaboration amongst teams to achieve high quality out of home care services
  • Oversee the delivery, quality and compliance of services and program activities including implementation of new services
  • Support, coach, motivate and develop team members
  • Build and maintain key relationships with stakeholders and funding and accreditation bodies
  • Establish collaborative partnerships with Aboriginal Controlled Corporations to support the implementation of Out of Home Care Reform
  • Develop and implement business development activities and program growth strategies
  • Meet relevant statutory regulations, funding agreements and accreditation standards
  • Ensure continuous improvement, clinical governance, manage risk and operational budgets

Skills Required

To succeed in this critical leadership role, you will be an energetic, passionate leader with extensive experience in the management of human services programs within residential Out of Home Care or similar complex residential service delivery environments. You will demonstrate:

  • High level facilitation, team leadership and ability to manage and support staff
  • Experience supporting young people with a diverse range of backgrounds and challenges
  • Strong ability to connect and quickly establish relationships with key stakeholders
  • Commitment to Reconciliation and delivery of culturally sensitive leadership and services
  • Experience working within a statutory framework and knowledge of legislation and regulation for care
  • Financial and risk management expertise
  • Tertiary level qualifications in social work, psychology or related clinical field, or equivalent business management field

Benefits & Culture

  • Ethical, values driven organisation
  • Generous remuneration including $21,500pa car allowance, plus NFP salary packaging
  • Flexible working environment plus RDO entitlement of one day per month

How to apply

Simply click the apply button and follow the screen prompts. For any enquiries or a confidential conversation, please contact Tracy Dallas on 0427 430 721. 

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date of Sunday 26th of May.  

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply. 

Every day, Life Without Barriers offers support and care to children. We want every one of those children to feel as safe and respected as they should.

We Put Children First is our commitment to the safety and wellbeing of children. All staff and carers are required to be a part of this commitment, to recognise the difference between acceptable and unacceptable behaviours and understand the importance of speaking up about child safety concerns.

To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process.

Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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