Program Coordinator. Permanent Full Time - Cairns

Apply now Job no: 500880
Employment type: Full Time
Location: Cairns & Far North
Categories: Aged Care

About the Organisation

Enhance the lives of older Australians by joining the Life Without Barriers team. Guided by every client’s individual needs and interests, our personalised in-home Aged Care services focus on empowering every person to maintain their home comforts, health, and connections within their community.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

As a Program Coordinator, you will be responsible for the coordination and leadership of Life Without Barriers Aged Care programs by reviewing, developing, implementing, and monitoring efficient and effective operating and administrative systems. Managing a team of up to 7 Support Workers, you will provide ongoing supervisions and training for staff. Ideally the successful candidate position will have experience in the industry and knowledge across the Aged Care sector. This is a permanent full-time position based in Cairns.

Key Responsibilities

  • Develop and implement client care support plans
  • Onboarding of clients referred to the program and assess eligibility
  • Provide services in accordance with funding agency standards and agreements.
  • Perform quarterly reviews of client documentation including care support plans and safety assessments
  • Manage client funding packages
  • Assess client purchases from funding packages
  • Keeping client files up to date, case noting and reports.
  • Ensure a consistent standard of quality practice.
  • Work closely with the Program Manager, aiding when required.
  • Complete reports and other administration duties as required.
  • Provide supervision to your team/s, facilitate Team Meetings on a regular basis, facilitate and arrange required training.

Skills & Experience  

  • Tertiary qualifications in the disability or aged care field and/or relevant experience.
  • Demonstrated experience in the Disability, Aged Care or health related fields with significant coordination experience.
  • Demonstrated experience in an administration/data entry position within a fast paced environment.
  • Strong ability to work with individuals, families and/or groups from a strength-based culturally appropriate perspective.
  • High level communication, influencing, liaison and negotiation skills and established problem solving and conflict management skills. 
  • A current unrestricted Driver Licence.


  • Join one of Australia’s leading social purpose organisations
  • Up to $15,900 of your annual salary tax free
  • Career pathways across a national organisation
  • Be part of an organisation that champions diversity, inclusivity, and equality

Successful candidates will be required to clear probity checks including National Criminal History Record Check and complete a statutory declaration.

To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 or hold a valid medical exemption certificate. You will be required to provide evidence of your vaccination status during the recruitment process.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Emma Kennedy at

Applications close at midnight on Sunday 11th December 2022

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement (

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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