We are an essential service that will remain operational throughout the COVID-19 Pandemic. We are proactively recruiting to meet the needs of our clients during this time.

Roster Officer | Maroochydore

Apply now Job no: 494532
Employment type: Full Time
Location: Sunshine Coast
Categories: Administration/Customer Service, Aged Care

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.


About the Role

Due to recent growth in our Aged Care and Community Support programs, the Roster Officer role will play a vital role in coordinating the day to day support for our clients.

You’ll work closely with our coordinators to create and manage rosters for our team of support workers, ensuring the individual needs and support goals of our clients are realised and the sustainability of our workforce. This role requires you to use your highly developed interpersonal skills to build confidence and trust with the people we support, as well as our support workers.

This role will be based in Maroochydore and will work across the Aged Care and Community support services for people living with a disability, medical condition or mental health condition.


Skills & Experience  

  • Scheduling or rostering experience using electronic client management systems is essential
  • Exceptional customer service skills and the ability to respectfully and effectively communicate with a broad range of internal and external stakeholders
  • Demonstrated strong analytical and problem-solving skills
  • Demonstrated ability to effectively time manage competing priorities to deliver outcomes at a high standard, within agreed timeframes
  • Strong ability to develop and maintain working relationships with clients and their families, staff and other stakeholders

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).



  • Opportunity to work for one of Australia's largest social purpose organisations
  • Competitive salary plus excellent tax benefits
  • Monthly RDO
  • Flexible working arrangements


How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact the Talent & Attraction Team via recruitment@lwb.org.au with the subject heading 'Roster Officer - Maroochydore'.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice. Current application closing date is midnight Sunday 16 August 2020.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview. 

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement (https://bit.ly/2GzZGWA)

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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