Specialist Support Coordinator NDIS - Social Worker, Developmental Educator, Occupational Therapist, Clinician, Psychologist, Mental Health Nurse

Apply now Job no: 493141
Employment type: Full Time
Location: Adelaide
Categories: Child, Youth & Family, Disability, Mental Health

At Life Without Barriers we have a fantastic opportunity to join our growing NDIS Support Co-ordination team in South Australia. this position is offered as a full time 12 month contract with the possibility of extension based at the Unley office.

Specialist Support Coordinators play a critical role in supporting participants with complex needs to navigate the NDIS system, understand their NDIS plans, connect into the broader system of services and to build their capacity to direct their supports independently over time. 

This is a service which is rapidly growing in the NDIS sector and within LWB and we are excited about being able to expand our reach to help more clients. 

If you are passionate about making a real difference and coming up with innovative ways to support our clients achieve their goals, we would love to hear from you. 

  • Work for one of Australia's largest Social Purpose organisations
  • Flexible role, supporting a diverse range of clients with complex needs
  • Max term contract for 12 months with the potential for extension

About the Organisation
Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   
We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.
About the role
As a Specialist Support Co-coordinator, you will utilise your specialist practice skills and knowledge to work with multiple stakeholders to support participants to address barriers and reducing complexity in their support environment. This may include resolving points of crisis and developing a complex service plan for a coordinated approach to service delivery.

You will assist NDIS participants to coordinate and implement a range of support services, in line with their NDIS plan to reach their goals and live a fulfilling life.
You will also be required to establish strong rapport and working relationships with a range of stakeholders including People with Disability & their family members, NDIS Local Area Coordinators, NDIS Planners, internal and external service providers.

You will have exceptional customer service skills and the ability to respond to the needs, feedback and enquiries of NDIS participants and their carers where appropriate in a sensitive and supportive manner. In addition to this, you will have an understanding of NDIS legislation and guidelines and the ability to apply these to best practice service delivery.

Key Responsibilities

  • Research both NDIS funded and unfunded services and supports which will enable our clients to achieve their goals within their NDIS plan;
  • Strengthen and enhance our client's ability to coordinate supports and self-direct their services in the longer term;
  • Build or support the capacity of clients to develop relationships and partnerships in local communities;
  • Ensure mainstream services (i.e. housing, education, justice, health) and NDIS paid supports meet their service obligations to our clients;
  • Provide our clients and the NDIA with reports on outcomes and success indicators, within the agreed reporting frequency; 
  • Monitor plan outcomes and expenditure to ensure the services remain within the plan budget;
  • Clear and accurate record keeping of information.


Skills & Experience 

  • Ability to think creatively and use initiative, to work independently and as part of a multidisciplinary team using strong coordination, leadership and peer support skills;
  • Demonstrated experience in working with people with a disability, including facilitating personal planning processes and supporting people with disability to develop positive relationships with stakeholders;
  • Excellent verbal communication skills and a demonstrated ability to engage with clients and their families to support them as participants of the NDIS;
  • Strong written and computer skills for the creation of plans, programs reports, correspondence and other documents;
  • Established time management, problem solving and conflict management skills;
  • An appropriate allied health qualification including current AHPRA or similar registration (if applicable) is a requirement.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

How to Apply
Include your resume and covering letter in one document, click 'Apply' and follow the prompts. For any enquiries including persons with disability that require adjustments, contact recruitment@lwb.org.au

For more information about the role or a confidential discussion please contact Kathryn Franz on 08 8193 9400.

Applications close at midnight on Sunday, 17th November 2019

Advertised: Cen. Australia Daylight Time
Applications close: Cen. Australia Daylight Time

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